Frequently Asked Questions
Everything you need to know about our sustainable luxury bedding.
What exactly is Tencel Lyocell?
Tencel Lyocell is a sustainable fiber made from wood pulp, typically harvested from eucalyptus trees. It is known for its incredible softness, breathability, and moisture-wicking properties, making it superior to traditional cotton.
How should I care for my Tencel bedding?
To maintain the longevity of your sheets, we recommend washing in cold water on a gentle cycle with a mild detergent. Tumble dry on low heat or line dry to prevent shrinkage and maintain the fabric's silky texture.
Is Tencel Lyocell suitable for hot sleepers?
Absolutely. Tencel is naturally temperature-regulating and absorbs moisture more efficiently than cotton, keeping you cool and dry throughout the night.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-night sleep trial. If you are not completely satisfied with your bedding, you can return it within 30 days of delivery for a full refund, provided it is in its original condition and packaging.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.